School Year Intern, Claims

JOB SUMMARY:Ability to learn and apply the principles of review, record and report O/S/D Incidents, Intents and Claims to allow for appropriate action to be taken in the next phase for cargo claim resolutionESSENTIAL JOB FUNCTIONS:Receive telephone calls from customers, shippers, consignees and carriers relating to cargo loss incidents Enter Incidents, Notice of Intent to Claim and Cargo Claims into claims database Review mail, faxes and phone information for distribution to appropriate staff member Obtain and analyze documents to support or disprove cargo claims Process and negotiate small claim settlements between customers and carriers Involves phone, email and written communication with Customers, Railroads, Carriers and Hub offices On the job training and periodic seminars to develop individual into a professional claims handler Batch processing of accounts receivable checks and processing of accounts payable checks Other duties as assigned Must be enrolled in an undergraduate degree program for the duration of the internship Willingness to learn Customer service oriented Ability to utilize a PC Works well within a team environment Exceptional organization skills Ability to type at least 40 words per minute Experience using Lotus Notes, MS Word and MS Excel This position is a school year internship starting in September 2017 and ending in May 2018. All applicants must be able to work 20 hours a week. Hub Group is flexible on hours and days per school schedules.PAY TRANSPARENCY NONDISCRIMINATION PROVISIONThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including but not limited to race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, non-job related handicap or disability or veteran status. Hub Group is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to ...@ or call (630) ###-#### and let us know the nature of your request and your contact information.