ERP Technology Specialist

14721ERP Technology SpecialistContract to HirePortland, ORPosition Responsibilities:Review, analyze and modify business systems to support the organization's business needs, align with current enterprise architecture, integrate with existing systems and continually improve the organization s use ofbusiness applicationsOversee complex application features and technical designs; analyze, configure, implement and deploy the components required for complex application featuresDeploy and implement upgrades and new business technology capabilities while minimizing business user impactMaintain and support assigned business application systems, providing cross-training within the teamProvide on-call support and off-hours support if required, acting as an escalation point and subject matter expert for business systems; communicate potential business impact to end usersManage end user expectations and maintain on-going relationships with end users; act as a collaborative and contributing team member to find the best-fit solution to end user needsKeep skills and education current on NWEA business applications, including knowledge of on-going technology improvements to those applications; serve as expert in all aspects of design and application developmentLead cross-team business analysis, influence the selection of potential solutionsResearch and recommend third-party integration vendors; work closely and collaboratively with integrators, liaison between integrators and project staff, and facilitate cross-project collaborationManage vendor relationships by building a professional rapport and by maintaining ongoing contact and communicationTrack and regularly report on progress of projects, and self-manage all levels of assigned projectsIdentify, document and disseminate best practices and improved organizational processes for business applications; provide end user training as necessaryMust be able to perform the physical and intellectual requirements of the role, with or without accommodationSkills and Abilities:Expert knowledge and experience in the use and administration of current business applications; (Salesforce, NetSuite, Jive, Oracle); Salesforce preferred.The candidate should be comfortable with integrations with either other ERP systems (finance, HR), billing and payment gateways, registration systemsFamiliarity in financial business rules invoice, opportunities, financial close, ordersKnowledge of software development methodologies and techniques; must be familiar with SDLC frameworks and agile methodologiesDemonstrated passion for technology; possesses and displays an internal drive to stay apprised of leading edge technologies for potential adoption by the organizationExcellent research and analytical skills and ability to translate user s stated business need into meaningful business solutionsDemonstrated understanding of how this role affects the end-user, partner with other team members/departments involved in serving the customerProven ability to create and organize action plans that are implemented on time, within budget, and meet organizational goalsProven ability to improvise or infer solutions with imperfect information or dataAbility to effectively apply communication skills to build and maintain relationships and to influence the actions or behaviors of others; must be able to exercise discretion, speak tactfully and engage in good politicsDemonstrated experience at developing ideas or identifying opportunities that result in continuous improvementAble to handle confidential information with a high level of discretionEducation and Experience:Specific experience provisioning, supporting and administering business systems such as the following: Four years of complex enterprise back-end systems (Salesforce, NetSuite, Jive, Oracle), Salesforce preferred. (Providing and provisioning access, creating and enabling workflow, creation of objects or pages within an enterprise business system.)Two years of workflow tools (SharePoint, Visio, Nintex, Jira)Minimum four or more years of experience in complex information system and software analysis, design, implementation, and maintenance across multiple software platformsMinimum bachelor s degree in related field; equivalent combinations of education and experience will be considered in lieu of a degreeExperience in business process reengineering.SharePoint, Visio, Nintex, Jira