Claims Manager - Property Vendor

The Philadelphia Contributionship is the oldest successful property and casualty insurance company in the United States, having been founded by Ben Franklin in 1752.  We write homeowners insurance and related products in Pennsylvania, New Jersey, Delaware and Maryland.   We have an A (Excellent) rating from A.M. Best and have been consistently recognized as one of the Top Workplaces in the Delaware Valley.

We currently have an opening for an experienced property claims adjuster who will be responsible for overseeing the approved contractors who provide repair services to our customers. 

Responsibilities of a Property Claims Vendor Specialist:

• Assure adequate contractor coverage for all of our customer locations.
• Assure compliance with W9’s, proper insurance and signed contracts from all vendors.
• Conduct a specified number of re-inspection desk reviews in order to target leakage areas within estimates submitted as well as timely compliance of reporting as outlined in our contracts.
• Conduct a specified number of re-inspections to assure proper construction practices are being utilized by our approved contractors, and assure satisfaction by the customer/homeowner of the repairs performed.
• Conduct spot audits of independent adjuster reports to assure compliance with standards outlined.
• Handle a specified pending of cases as assigned by the property management team, and assist with CAT volume as needed.
• Prepare and submit monthly reports to the Claims Manager showing results of the vendor program.
• Special projects as assigned.

Hiring Requirements:

• Minimum 7 years field property adjusting experience with homeowners’ claims.
• Experience must include handling large/complex losses of $100K and above.
• Strong computer skills including experience using estimating programs such as Exactimate.
• Excellent verbal and written communication skills.
• Strong commitment to customer service.
• Ability to write and review building damage estimates using computer estimating applications.
• College degree and/or insurance coursework or designation strongly preferred.
• Must be able to visit loss sites to complete investigations when necessary.