Technology Consultant, Advisor Services - Financial Markets
- Employer
- GLORY GLOBAL SOLUTIONS
- Location
- Pittsburgh, Pennsylvania
- Salary
- Not Specified
- Posted
- Apr 20, 2017
- Closes
- Jun 21, 2017
- Ref
- 2852943488#GIJ--J2CBackfill.1
- Category
- Operations
- Job Type
- Not Specified
- Career Level
- Not Specified
Job DescriptionAt Glory Global Solutions, innovation is at the heart of what we do. We bring real innovation to our customers, through technology, process and our people. Through our innovation, we fundamentally change the way cash moves across operations, how staff work, and how customers are engaged and the ways in which businesses connect their cash management systems. World experts in the management of cash, we work in partnership with our customers to identify their exact needs, establishing a framework of technology and process change that has a profound effect onbusiness results. This framework delivers a proven return on investment and sees new levels of customer engagement, fully supported by vital business intelligence to enhance profitability. SUMMARY OF JOB SCOPE & RESPONSIBILITIES The Technology Consultant, Advisor Services will play an instrumental role in the creation and delivery of the recommended Glory Global Solution to customers ensuring greater closure rates and corresponding sales growth for supported regions/territories. Revenue generation is critical, along with delighting the customer and Account Executive throughout the sales process. ESSENTIAL JOB FUNCTIONS Generate revenue through Statements of Work (SOW) for software and hardware solutions (Pre-sales) Act as Solution Matter Expert (SME) for Glory hardware and software products to deliver comprehensive solutions for customers Be a key player in integrating Glory Global Solutions products with the customer s infrastructure and systems Provide proof-of-concept support for customers including problem solving, training assistance, and installation support Provide support for new Glory software roll-outs and Beta versions Work with Product Management or Global Software teams to make product enhancement recommendations for specific customers and for overall product enhancement. Communicate product issues, problems, and updates Act as the Glory Global software liaison for development execution with software partners on customer solutions Participate in Solution Center tours with customers for software demonstrations, providing Day in the Life scenarios and communicate Glory s unique value proposition Support internal teams and internal functional groups (installation coordinators, trainers, etc.) to ensure flawless customer execution of software product Work closely with Business Consultant and Account Executive for seamless delivery of technology solution based on investmentanalysis Work with internal teams to create the necessary project and solution documentation needed for client acceptance and for handoff to theGlory Service/Support teams JOB QUALIFICATIONS Bachelor s degree in computer science or related area, or equivalent experience, required 5+ years experience working with software connectivity, integrations and technology solutions Revenue generation and sales skills Networking knowledge for LAN, WAN and Cloud solutions, plus basic troubleshooting, network tracing, and IP routing Ability to work with third party vendors and partners on a common clientsolution Strong interpersonal and communication skills, with the ability to work within a teamenvironment Ability to assess a situation and make recommendations to improve orchange Proven track record of achievement of high quality performance againstobjectives Self-motivated with the ability to develop cross functional projectteams Project management experience a plus, Time management critical. Must be able to manage time, meet deadlines while supporting multiple assignments and multiplecustomers Four-year degree with an emphasis on software or computersciences Ability to travel 30% - 50%, including potential international travel Proficiency with Word, Excel, PowerPoint, Visio and MSProject CRITICAL SUCCESS FACTORS Drive new business and revenue in a newmarket Create comprehensive accurateSOW s Deliver high quality work to ensure internal and external customers receive maximumvalue PHYSICAL DEMANDS AND WORK ENVIRONMENT Most of the time is spent sitting at a desk in a comfortable position with frequent opportunity to move around. On rare occasions there may be a need to move or lift light items. Position will also require individual to be on-site at retailers which will involve moving around while to perform motion studies. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. ABOUT GLORY GLOBAL SOLUTIONS Customers count on Glory Global Solutions every day to transform their business. Glory is a world-wide recognized leader of cash technologies that manage and control cash, reduce costs, and increase revenues for numerous US retailers and 9 of the top 10 US financial institutions. Glory Global Solutions employs over 3,000 professionals worldwide and has a distribution network reaching over 100 countries supported by the technical expertise of parent company GLORY. With nearly 100 years of history, headquartered in Japan, GLORY is a pioneer in the development and manufacture of money handling, cash management, and vending and automatic service equipment. An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer. It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted. Company DescriptionGlory Global Solutions, formed in 2013, combines the former international businesses of Glory and Talaris. A global business, headquartered in the UK, Glory Global Solutions is built on the solid reputation and rich history of the GLORY Group, Talaris and De La Rue, providing combined experience spanning over 280 years.Working from more than 20 countries, over 2,500 professionals and specialists deploy knowledge, skills, resources and technology, to ensure that cash moves seamlessly throughout operations, significantly reducing cost while transforming staff productivity. Further business development and support through our network of 350 business partners delivers local expertise and understanding worldwide.