Commercial Supervisor - Account Management - Milwaukee WI
- Employer
- Capstone Search Group
- Location
- Milwaukee, Wisconsin
- Salary
- $70-75k plus benefits pkg
- Posted
- Mar 08, 2017
- Closes
- May 07, 2017
- Ref
- MNN6302
- Category
- Broker / Agent, Customer Service, Executive / Management
- Job Type
- Full Time
- Career Level
- Manager
Help a Milwaukee insurance agency deliver high quality client service in keeping with the firm’s best practices and operating standards. Working in a dual role, you will pour into employees through continuing education, career pathing and process improvement. You will also maintain a dedicated book of accounts as the primary account manager. Your goals are client retention, book growth and staff development. As their Team Leader, the account managers and associate service employees will turn to you for help with:
- Escalated client issues, answers to technical questions and workflow management
- Communication between sales, service and marketing; resource sharing and project help
- A commitment to continuous improvement along with adoption and utilization of technology and agency management systems
Desirable Qualifications Include:
- Insurance agency account manager experience with some prior team leadership, management or supervisory duties
- Broad commercial property and casualty insurance industry knowledge
- Possess team building, mentoring and organizational leadership skills