Risk Manager Fraud and Claims

Description The Risk Manager will report to the Director of Risk Management for Fraud & Claims Operations and support the Deposit Fraud Operations units in Pittsburgh. The Risk Manager partners with business unit management to oversee and manage all aspectsof risk and assess, on an ongoing basis, the material risks associated with its activities, determining if actions need to be taken to strengthen risk management or reduce risk given performance against the business unit s risk profile and tolerances. Responsibilities include: Conducting process reviews with key business unit individuals to identify and document operational risks outside of risk appetite or non-compliance with corporate policies and process documents. Assist business unit to establish appropriate risk-based controls and testing strategies in order to provide a reliable opinion as to the adequacy and effectiveness of controls Ensure that root-cause analysis is performed on inadequate test results, and/or deteriorating operational loss and Key Risk Indicators (KRI) trends and that appropriate corrective action is taken. Serves as a technical expert on one or more business processes or regulatory areas impacting the Business. Provides day to day support to the business unit(s) providing knowledge and expertise on the appropriate implementation of Regulations, Rules and industry standards through procedures, other guidelines, and industry best practices. Ensuring new and amended applicable regulations (Bank Secrecy Act/Anti-Money Laundering (BSA/AML), Reg CC, Fair and Accurate Credit Transactions Act (FACTA/ID) Theft, etc.) are incorporated into business unit risk policies and operating procedures as appropriate. Advise on new processes / products, initiatives and strategies from a risk and control perspective; guide the business unit(s) through the various governance approvals related to new initiatives; liaise with other risk areas and operations to ensure processes are designed with proper controls; and advocate on the business lines behalf to ensure effective and timely incorporation of risk management into everyday operations. Qualifications 5+ years experience gained from working in financial services industry Intermediate knowledge of internal controls and risk self-assessment Experience in an organization that is under strong regulatory oversight and scrutiny Basic knowledge of business areas processes and/or products and operations; regulatory requirements; and key processes, controls and exposure areas Strong business writing skills Analytical thinking skills Ability to effectively communicate with all levels of the organization Project management skills to support multiple assignments on behalf of various stakeholders Proficient use of MS Word, MS Excel and PowerPoint and Visio Education: Bachelor Degree, MBA Preferred Professional Certifications preferred Certified Internal Auditor, Certified Regulatory Compliance Manager, Certified Fraud Examiner Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F Why Work with Us At Citizens, you ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity & Affirmative Action Employer Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania. #LI-JL1