Claims Representative

PRIMARY PURPOSE: To investigate and settle injury and property claims primarily in a commercial insurance environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Examines claim form and other records to determine insurance coverage.
• Interviews, telephones, or corresponds with claimant and witnesses regarding the claim.
• Consults police and hospital records; assesses bodily injury and property damage to determine the extent of company's liability and varying methods of investigation according to the type of insurance.
• Determines liability
• Revises case reserves in assigned claims files to cover probable costs.
• Evaluate damages to ascertain compensation amount.
• Prepares a report of findings and negotiates a settlement with claimants, attorneys, and other insurance carriers.
• Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required (minimum)

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university a plus.

CA Independent Adjuster license or ability to obtain a license a plus.

Bilingual is a plus

Experience

Minimum of three (3) years of experience adjusting claims of increasing severity.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills with varying levels (co-workers, vendors, clients, and management)
• Strong problem solving and decision-making skills
• Working knowledge of various state DOI compliance
• Strong integrity
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
Inclusive work environment with a team of dedicated professionals.  When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Compensation:

• Salary Exempt commensurate with experience and skills.

Every Full-Time position at Knight Insurance Group offers the following:

• Medical, Dental, and Vision benefits, Life Insurance, Flexible Spending Account
• 401K matching, Employee Stock Ownership Program in a $2.6 Billion Company, plus company matching
• Wellness Program, Daily Team Exercises, Fresh Fruit for all employees
• Metro Tap Card and Metro-link Reimbursement
• Career Path Opportunities
• Onsite Yoga, Treadmill Desks, Gym Membership free