National Carrier currently searching for a Senior Commercial Auto and Liability Claims Adjuster to add to their Richmond, VA office. 

Summary Statement

Provide quality investigation and analysis to adjust claims to proper conclusion.  ­Generally works independently, handling the most complex matters, in one or more lines.  Represents and advances the success of the organization through their relationships with agents, policyholders and insured.  

Essential Tasks/Major Duties

• Conduct complete investigation of losses through any appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence­
• Evaluate liability and damages; identify subrogation/salvage opportunities or suspicious claims.  Prepare timely, concise reports as required.  Promptly establish and maintain accurate reserves.
• Verify, analyze and correctly apply coverage.
• Develop strategy and negotiate claims to a timely conclusion, properly applying company and department policies and procedures.  Decide on conclusion of loss (e.g. pay, deny compromise) based upon analysis of the facts, liability and statutory/case law.
• ­Determine need for and provide direction to defense counsel, independent adjusters or other technical experts.  Monitor and control their costs.  Attend hearings, pre?trial settlement conferences, trials, etc., as required­
• Keep agents, insurers, Agency OPS and Corporate Claims advised of file status and other matters required. 
• Involved in the promotion, marketing and advancement of the company through relationships with our PFS agents and their clients. 
• Frequently involved in making presentations, meetings or visits to agents, insurers, policyholders, prospective accounts and other groups related to claims resolution, service or technical issues.
• Successfully complete relevant company?sponsored continuing education as recommended by Claims Department Management.

Knowledge, Skills & Abilities

Success demands 5 plus years of adjusting complex Commercial Automobile and Liability claims to proper conclusion, including handling complex litigation and coverage issues. Successful candidates must demonstrate proficiency in interviewing, problem solving, communication (verbal and written), and time management and conflict resolution skills. Incumbent must be service oriented with the ability to work in a team environment, collaborate with others and build strong customer relationships. Bachelor degree required.