Adjuster - Desk - Catastrophe In-House

We have an outstanding opportunity for Catastrophe Claims Adjusters to work with Florida Peninsula Claims Services (FPCS), a division of Florida Peninsula Insurance.   This position involves providing prompt and thorough claim service to customers in the event of a Catastrophe such as a hurricane or tornado. The Catastrophe In-House Desk Adjuster would be responsible for claims involving dwelling damage, damage to other structures, personal property damage, food spoilage, additional living expense, and/or loss assessments that can be handled at the desk level (no field handling).

Duties include:

• Prompt and courteous customer service in handling Catastrophe claims.
• Timely investigation, review of insurance policies, and verification of cause of loss for coverage determination.
• Reviews documentation submitted and verifies information.
• Determines based on facts of loss if the claim should be reassigned to field adjuster for handling.
• Prepares estimates of damage to dwellings and personal property.  Determines amount owed for additional living expenses, as applicable.  Maintains proper file documentation reflecting scope of loss and claim adjustment.
• Prepares reports and correspondence in accordance with Company guidelines and procedures.
• Communicates with policyholders, public adjusters, attorneys, vendors and experts as applicable.

Requirements:

• High School diploma required
• Must have active adjuster’s license or be qualified for a temporary Florida Adjuster’s license for Catastrophe. 
• 3+ years of field adjusting experience handling 1st party homeowner property claims.
• Excellent customer service skills with good written and oral communication skills.
• Must have excellent estimating skills and be proficient with Xactimate 28.
• Must have strong skills with Microsoft Office, including Word & Excel.

• You should be detailed oriented, organized, and have a passion for excellence.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.

The Catastrophe in-house desk adjuster would be compensated on daily rate schedule.  This is a temporary position for catastrophe duty only.   Position located in our office located in Boca Raton, FL.   

We are looking for STARS to be part of our team and offer outstanding service to our customers.