Employee Benefits Service Coordinator
- Employer
- Keenan & Associates
- Location
- Riverside, California (US)
- Salary
- Open
- Posted
- Jan 19, 2017
- Closes
- Mar 20, 2017
- Category
- Administration / Clerical, Customer Service
- Job Type
- Full Time
- Career Level
- Not Specified
Keenan & Associates is a successful insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. We have seen continuous progress and expansion, making us the 17th largest consulting firm in the United States. This growth positions us to continue to lead the industry into the 21st century.
Job Description:
We currently have an exciting, career opportunity for a support oriented person working in our employee benefits department. The person in this position will be located in our Riverside office. This position carries the title of Service/Marketing Coordinator and it encompasses duties in support of both the sales and service sides of our business.
The Service/Marketing Coordinator will provide general clerical assistance to the department and will assist Account Executives, Account Managers and Service Representatives with sales and service related projects and activities in support of client maintenance and conservation.
We are seeking someone that can strive in a fast paced environment. We have a lot of fun at Keenan, but professionalism is critical as well. There will be times of pressure and deadline and the ability to multi-task and to receive direction from multiple sources will be essential.
Some of the duties of this role are to include:
•Assist Staff with renewals and internal procedures for installation of new plans.
•Answer routine claim questions and resolve claim problems.
•Obtain premium and claim reports for experience-rated cases.
•Assist with preparation of JPA agendas and minutes.
•Distribute assigned department mail for office and process outgoing mail.
•Responsible for all marketing’s using our BenefitPoint platform
•Prepare marketing plans and/or rate comparisons as required for quotes.
•Log and track client activity electronically. Work with clients assisting with claims, billings, eligibility and benefits questions.
Essential Skills and Knowledge:
Candidates must have at least four plus years of administrative experience, preferably to include two years of group insurance. This insurance experience can come from broker, agency or carrier. Must be an effective communicator, both orally and written. Must be proficient in MS Office applications to include near expert level Excel skills.
Keenan provides a competitive compensation package. We encourage teamwork and employee initiative - people working together is what makes Keenan a success. We invite you to share in the commitment of preserving our warm tradition, reputation and dedication to our clients. After all…What you do makes a difference!