Billing / Operations Support
Mitsui Sumitomo Marine Management (U.S.A.), Inc. | Warren, New Jersey | 1/11/2017
Provide underwriting and operations support and assistance to the Marine Department including billing support for all transactions (New Business, Renewals, Endorsements, Audits, etc.).
Process all Ocean Marine premium transactions according to the established service and quality standards.
Review billing file to determine outstanding reports for processing.
Calculates annual values in order to determine adjustment for annual audits.
Contacts brokers, underwriters and/or Marketing Representatives to identify and resolve discrepancies in amounts being billed.
Maintain diary system/spreadsheet in order to follow up on outstanding monthly reports and annual audit values in order to keep billing current.
Work with Oceanwide system in order to obtain reports via website.
Willingness to participate in new departmental and/or company initiatives including working with IT on automation of existing processes.
Provide support to underwriting as needed.
High School/GED degree required. Some college preferred.
3+ years insurance experience preferably in underwriting / operations support environment
Knowledge of collections, billing, invoicing preferred
Experienced with MS Word software including strong Excel skills
Strong oral and written communication skills required
Excellent Customer Service skills required
JOB OVERVIEW
Pay
Industry
Category
Career Level
Competitive Salary and great benefits including 401K, Tuition Reimbursement
Administration / Clerical, Customer Service, Operations
Entry Level
Mitsui Sumitomo Marine Management (U.S.A.), Inc. (“MSMM”) is a United States subsidiary of MS & AD Insurance Group Holdings, Inc., one of the world’s top property/casualty insurance carriers with over 38,000 employees in more than 39 countries & regions worldwide.
MSMM manages the business affairs of three U.S. commercial property/casualty insurance companies: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America, all rated A+ (Superior) by A.M. Best Company (for the latest rating, access www.ambest.com).
MSMM specializes in providing commercial property and casualty insurance products and related services to customers throughout the U.S.
In joining MSMM, you are becoming part of a worldwide team dedicated to:
- Making a lasting contribution to the enrichment of society by bringing security and safety to people and businesses around the world through the sale and servicing of its insurance products;
- Realizing customer satisfaction by working to provide the finest products and services to consistently meet our clients’ growing needs; and
- Meeting our shareholders’ expectations and strengthening their trust in us by continuously improving our business.
We value each employee’s unique set of skills and contributions and believe that each employee plays an important role in the success of MSMM.
MSIG refers to the MS&AD Insurance Group insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and Aioi Nissay Dowa Insurance Company of America. MS&AD Insurance Group, 15 Independence Boulevard, Warren, P.O. Box 4602, New Jersey 07059-0602.
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