Appraiser, Auto - Licensed Adjuster - Liability
- Employer
- Genpact
- Location
- Atlanta, Georgia
- Salary
- Will discuss during interview process
- Posted
- Jan 09, 2019
- Closes
- Mar 10, 2019
- Category
- Claims, Customer Service
- Job Type
- Full Time
- Career Level
- Entry Level
Inviting applications for the role of Licensed Liability Adjuster, Auto Appraiser
In this role, you will be responsible for the completion of desk appraisals. This role is responsible for managing quality assurance, performance, and training activities with field adjusters, clients, and body shops. The position is involved in developing and implementing on-going strategies, enhancing processes, materials, and communication tools. This position works closely in meeting client performance and quality standards.
Responsibilities
• Strong attention to detail and self-motivated.
• Strong customer service skills
• Must have strong written and oral communication skills
• Must present themselves in a professional manner on a day to day basis for clients/ insured
• Ability to meet and document strict timelines for review and upload of work product
• Understand and apply general policy conditions and coverage application
• Proficient in CCC and/or Audatex estimating software
• Ability to write and communicate auto repair estimates, total loss evaluations, and negotiate agreed prices with body shops as required
• Experience with both field appraisal and inside desk appraisals.
Qualifications
Minimum qualifications
• Proficient in MS Office (Word, Excel, Powerpoint)
• Must have strong written and oral communication skills
• Must have thorough understanding of the estimating platforms.
• Maintain adjuster license (s) as required by state regulations
Preferred qualifications
• College Diploma or commensurate work experience
• Minimum 3 years previous Auto Claims Estimatics.