Director Business Delivery

Hartford, Connecticut

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.



The Director, Business Delivery is responsible for leading the definition, execution and implementation of business capability per the future vision and roadmap for PI Property value stream. Capabilities are typically delivered in whole or in-part by a value stream and/or neighboring teams within one or more lines of business or functional areas.

Responsible for broad planning processes of moderate complexity across aligned business areas within the PI Property value stream; delivers upon the strategic discretionary investment dollars associated with that portfolio. Understands the PI strategy, operating vision, business imperatives and capabilities and how they work together to define technology imperatives and business capabilities. Helps to define market facing capabilities that align with the PI Product strategic imperatives, focusing on projects leveraging new technology to maintain and expand our competitive advantage. Directly leads definition and refinement of Project scope, solution approach and delivery cost/timeline parameters (both at the content and structure level) for efforts of moderate-to-high cost or complexity. Supports business leaders in the analysis activities, requirements gathering and solution development to ensure business capability integrity is agreed to. Works with business and technical architects to explore and define how the proposed solutions will fit into the overall enterprise architecture. Manages the delivery and execution of projects or programs to ensure business capability is realized. Assists with defining the performance goals/SLA, KPIs and key milestones for the proposed solutions. Assists in the development of the project CBA, providing input and driving balance of solution cost and benefit realization against capability goals and objectives. Develops and maintains integrated Program/Project plan with detailed deliverables, dependencies, IT milestones and end-to-end critical path. Partners to proactively manage and mitigate risk and appropriately escalate issues. Participates in the acquisition of information and expertise to help inform forward looking capability strategies. Serves as a liaison to the business community to ensure that its needs are fully understood by the project team. Perform other duties as assigned.

8+ years of related experience is preferred. Prior experience in project management preferred. Prior management experience preferred. Bachelor's or advanced degree preferred. Prior experience within the P&C industry is preferred.

A minimum of 5 years of related experience required.

Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.