Business Analyst I

POSITION SUMMARY:
The position is responsible for working directly with department users to translate business requirements into use case documents for the IT department and our vendors’ software developers. This includes development of business requirements, and assisting in the design, testing, development, implementation, maintenance and enhancement of systems.

ESSENTIAL FUNCTIONS:

• Responsible for the user experience on the company websites, including defining requirements and testing the website, insured portals, agent and consumer applications, and smart phone devices.
• Reviews, analyzes, and evaluates business systems and user needs.
• Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.
• Creates use case and user stories documents.
• Writes and executes test plans and test scripts.
• Facilitates meetings between the Company and our vendors’ software development teams
• Generates routine project status reports in the form and at times requested by management.
• Acts the key liaison between the Company and our vendors’ software development teams (business analysts, developers, project managers

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Computer Science, MIS or related field or a combination of education and relevant work experience
• 2+ year’s prior experience in the insurance industry, preferably homeowners insurance.
• Excellent computer skills with experience using MS Project and MS Office (Word, Excel, PowerPoint)
• Must possess the ability to troubleshoot and apply logic to solve business problems and a willingness to dig into the details of specific projects to ensure the appropriate approach and best use of company resources.
• Must have excellent organizational skills and the ability to prioritize and manage multiple projects and assignments.
• Must have excellent verbal and written communication skills
• Must have excellent presentation skills

PREFERRED QUALIFICATIONS:

• Prior Business Analyst and/or Project Management experience.
• Knowledge of project management techniques and tools.

Job Type: Full-time

Required experience:

• insurance industry, preferably homeowners insurance: 2 years